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Frequently Asked Questions

Mattress Selection

Will my L&P adjustable bed base work with an innerspring mattress?

Yes. L&P adjustable bed bases are compatible with most innerspring, foam, and air mattresses. Today, many people prefer an innerspring or hybrid spring/foam mattress. But everyone is different and some people find their bliss sleeping on foam or air-filled mattresses. Regardless of which you find most comfortable, you can still enjoy the restorative relaxation offered by an adjustable bed base.

If you prefer an innerspring mattress, it is important to note that mattresses with a border wire are not compatible with adjustable bases. If possible, it’s a good idea to purchase your mattress and an adjustable base at the same time to create a personalized sleep system. Work with your retailer to help you find your perfect match. Find a store near you.

Will my L&P adjustable bed base work with an air mattress?

Yes. L&P adjustable bed bases are compatible with most innerspring, foam, and air mattresses. Today, many people prefer an innerspring or hybrid spring/foam mattress. But everyone is different and some people find their bliss sleeping on foam or air-filled mattresses. Regardless of which you find most comfortable, you can still enjoy the restorative relaxation offered by an adjustable bed base. If possible, it’s a good idea to purchase your mattress and an adjustable bed base at the same time to create a personalized sleep system. Work with your retailer to help you find your perfect match. Find a store near you.

Will my L&P adjustable bed base work with a foam mattress?

Yes. L&P adjustable bed bases are compatible with most innerspring, foam, and air mattresses. Today, many people prefer an innerspring or hybrid spring/foam mattress. But everyone is different and some people find their bliss sleeping on foam or air-filled mattresses. Regardless of which you find most comfortable, you can still enjoy the restorative relaxation offered by an adjustable bed base. If possible, it’s a good idea to purchase your mattress and an adjustable bed base at the same time to create a personalized sleep system. Work with your retailer to help you find your perfect match. Find a store near you.

Do I need to buy a specific mattress brand to work with my L&P adjustable bed base?

No. Leggett & Platt adjustable bed bases work with most brands of innerspring, air, and foam mattresses. If you are shopping for a mattress, let your professional sales representative know that you are interested in an adjustable bed base and they will help you find an adjustable-friendly mattress to build your sleep system. Find a store near you.

Purchase Questions

Do L&P adjustable bed bases come with a mattress?

No. The base is an independent part of the bed that replaces the box spring. The adjustable-friendly mattress of your choice rests on top of the base. Please see the FAQs under “mattress selection” for more information about mattress choices.

Will I still need a box spring?

No. A Leggett & Platt adjustable bed base takes the place of your box spring. You place your mattress directly on top of the base. If you have a bed with side rails, the base fits inside most bed frames and then the mattress fits on top.

How much does an adjustable bed base cost?

The individual retailers determine the price of the adjustable bases. To get an idea of pricing, you can visit a store or check retail websites. Click here to find a store near you.

Will I still need a bed frame?

No. A Leggett & Platt adjustable bed base takes the place of your bed frame. It has its own legs, which raise your bed off the floor. In some cases, adjustable-height legs are available so you can change the height of the bed.

Can I use an L&P adjustable bed base with my existing bedroom furniture?

Yes. Leggett & Platt adjustable bases are designed according to industry-standard bed sizes. The base easily attaches to most standard-size headboards and footboards with the addition of a box spring frame. Even if your bed has side rails, the base is meant to fit inside most of these pieces, similar to a standard box spring. Additionally, you might want to check out our photo gallery to see how L&P adjustable bases integrate with a wide range of bedroom furniture.

Does it require special sheets?

No. Leggett & Platt adjustable bed bases are compatible with standard fitted sheets. However, if you purchase a split king (a base where the left and right sides move independently with two mattresses), you will need to use two twin XL fitted sheets – one for each side.

Will my bedskirt fit?

Standard sizes will fit the bed, but you may have to cut holes in the platform of the skirt to accommodate the mattress retainer. If so, it is recommended that you iron a fusible interfacing onto the back of the skirt platform for reinforcement; this will help prevent future unraveling after washing. Another suggestion to prevent unraveling is to sew buttonholes into the bedskirt.

Where can I buy a Leggett & Platt adjustable bed base?

Adjustable bed bases are sold by many types of retailers including mattress companies, department stores, and furniture stores. Find a retailer near you.

Features

What is the zero-gravity position?

The zero-gravity position on an adjustable bed base mimics the position astronauts take during liftoff. The position is meant to ease the stress on their bodies as they escape Earth’s gravity. The position raises the feet to the same level as the heart. People who have back pain or who would like to increase their circulation often find this position extremely relaxing.

What does Wallhugger® mean?

Leggett & Platt’s innovation team developed state-of-the art technology that puts you at the center of the bed’s motion. While other adjustable bed bases lift your upper body away from the wall – and away from your nightstand – bases with Wallhugger® engineering lift you up while simultaneously gliding you back. That means your favorite book and the remote control are within reach whenever you’re ready for them.

What is the difference between the Powerlift™ and Whisper Quiet™ motors?

They are primarily distinguished by their weight-lifting capacity. The Powerlift motor has a weight-lifting capacity of up to 600 lbs. in addition to the mattress. The Whisper Quiet motor has a weight-lifting capacity of up to 450 lbs. in addition to the mattress.

How much does my adjustable bed base weigh?

On average the bases weigh between 150-200 lbs.

What is LP Sense™?

LP Sense is the industry's leading safety system for adjustable bed bases. It helps prevent people or pets from being pinched when the bed is being returned to the flat position. Ask your retailer for a demonstration.

What is LP Connect™?

LP Connect is a technologically advanced communication platform that powers the way your remote control communicates with the bed.

Wallhugger/nonwallhugger
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Service

What happens if I get my adjustable bed base home and I’m not satisfied with it?

Return policies are set by the individual retailers. Be sure to ask your salesperson about the store’s policies.

Do I have to set up or assemble my adjustable bed base?

In most cases, the people who deliver your adjustable bed base will put it together and set it up for you. Be sure to ask your salesperson about the store’s policies.

What kind of warranty do L&P adjustable bed bases have?

Our warranty information is listed here. You can register your base here. For specific questions about the warranty or to find out if your base is still under warranty, please call Leggett & Platt Adjustable Base Customer Support at 1-800-888-3078 or e-mail them.

Where can I find the owner’s manual for my adjustable bed base?

Download a .pdf of your owner’s manual here.

Where can I find the owner’s manual for my remote control?

Download a .pdf of your remote control owner’s manual here.

Where can I find the serial number for my adjustable bed base?

The serial number should begin with a C, G, L, or W, followed by six digits. It is located 1) on the front of the owner’s manual; 2) on the back of the remote control; and 3) on the underside of the base. Split king bases will have two serial numbers.

What do I do if my adjustable bed base or remote control isn’t working properly?

Please see our troubleshooting questions on this page. If that doesn’t solve your concern, call Leggett & Platt Adjustable Base Customer Support at 1-800-888-3078 or e-mail them.

What do I do if I lose the remote control?

You can purchase a replacement remote control directly from us. Be sure to have your adjustable bed base’s serial number handy so we can help you find the right remote control for your model. Then call Leggett & Platt Adjustable Base Customer Support at 1-800-888-3078 or e-mail them.

Troubleshooting

The remote control illuminates and appears to be operable but will not activate the adjustable bed base.

Verify power cord is plugged into a working, grounded electrical outlet. A grounded, electrical surge protection device is recommended. Test outlet by plugging in another working appliance.

One button on the remote control is not working.

Re-program the remote control. Download the user’s manual for your remote control.

No features of the adjustable base will activate.
  • Try the following troubleshooting steps or contact Leggett & Platt Adjustable Base Customer Support at 1-800-888-3078 or e-mail them.
  • Program the remote control. Instructions for programming procedures are in your remote control manual. Download your remote control manual.
  • Unplug power cord, wait 30 seconds, and plug in to reset electronic components.
  • Electrical circuit breaker may be tripped. Check electrical service breaker box to verify.
  • Defective surge protection device or electrical outlet. Test outlet by plugging in another working appliance.
Adjustable bed base will not function after power outage.

Unplug power cord, wait 30 seconds, and plug back in.

Remote control will not illuminate.

Replace batteries in the remote control.

Head or foot section will elevate, but will not return to horizontal (flat) position.
  • Base mechanism may be obstructed. Elevate base and check for obstruction. Remove obstruction.
  • Head section may be too close to the wall.
  • Headboard may be too close to the edge of the mattress. Verify a 1.5” (38.1mm) to 2” (50.8mm) distance between headboard brackets and mattress. Adjust if required.
  • Elevate the head or foot section a short distance (with the remote control) to realign the lift/lower mechanisms with the base support platform.
Excessive Motor Noise
  • Verify that base is not positioned against a wall, nightstand, or other object that may cause vibration or noise.
  • Verify headboard brackets were removed during installation. Remove headboard brackets if still attached to the underside of base.
  • If base is located on hard surface flooring, place carpet pieces or rubber caster cups under each leg or caster of the base. (See accessory sheet for rubber caster cup order information.)
  • If adjustable base is installed over a bed frame, verify massage motors are not causing bed frame (or bed frame components) to vibrate.
  • Verify that headboard attachment hardware is tightened firmly (if used).
  • Verify leg extensions are tightened firmly (if used).
  • Verify there is nothing under the base that could cause noise during adjustable base operation.
  • If air mattress is being used, check to see if the pump is the source of the noise.
Remote control operation is being interfered with by other wireless control sources in home.

Unplug base from electrical power source and remove batteries from remote control. Reinstall batteries and press any button on the remote control to re-establish communication.

Adjustable bed base will not function after motor replacement.

If base is on its side, turn right-side-up. Safety switch may be engaged, preventing base from functioning.

Adjustable bed base does not raise smoothly.
  • Base mechanism may be obstructed. Elevate base and check for obstruction. Remove obstruction.
  • If using the GW02 remote control and clock appears dim, replace batteries in remote control.
Bed is not level.
  • Caster or leg may be damaged. Replace caster or leg.
  • Verify all legs on same surface.
What should I do if this doesn’t work or I have a problem that isn’t listed here?

Call Leggett & Platt Adjustable Bed Base Customer Support at 1-800-888-3078 or e-mail them.